Privacy Policy

Last updated: 6/6/2026

Rift Gear Establishmen ("we", "us", "the Store") operates https://riftgear.store. This policy explains what personal data we collect, why, and your rights over it. By using our store you agree to this policy.

1. Information we collect

Identity & contact data: name, phone number, email, shipping and billing address.
Order data: products purchased, order value, payment method.
Payment data: processed through approved, secure banking/payment channels. We do not store full card numbers on our servers.
Technical data: IP address, device and browser type, and usage data collected via cookies.

2. How we use your data

To process, deliver, and follow up on your orders.
To handle exchanges, returns, and refunds.
To receive and resolve complaints and respond to enquiries.
To send order updates and, with your consent, marketing messages.
To meet our legal and regulatory obligations in the Kingdom of Saudi Arabia.

3. Sharing your data

We share data only as needed with: shipping/delivery partners, the approved payment provider, and government or regulatory authorities where required by law. We do not sell your personal data.

4. Data retention

We keep your data only as long as needed to fulfil the purposes above and to comply with legal requirements, then delete or anonymise it.

5. Your rights

Access, correct, or update your data.
Delete your account at any time through a clear and easy option in your account settings, or by contacting us.
Withdraw consent to marketing at any time.
Be informed of any change to your stored data and how to access it.

6. Cookies

We use cookies to operate the store, remember your cart, and improve your experience. You can control cookies through your browser settings.

7. Security

We apply reasonable technical and organisational measures to protect your data. No method of transmission is fully secure, but we work to safeguard it.

8. Contact

For privacy questions or to exercise your rights:

Email: [email protected]
Phone: 966504433899